Course overview

Workplace conflict occurs when two people don’t get along in the workplace (i.e. personality clash) or when their ideas, decisions or actions relating to their jobs are incompatible.

Who Needs to Attend?

This course is relevant for all employees in the organisation, particularly those in a management position

Content Will Include

·         Defining workplace conflict

·         Consequences of conflict

·         Benefits of productive conflict

·         Training

·         Responsibilities

·         Dealing with conflict as an individual

·         Conflict styles